Your Epicor Team

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 orange arrow  Your Epicor Account Manager  +1.800.538.8597
 orange arrow  Hardware Service Specialist  +1.800.322.3077
 orange arrow  Professional Services Specialist  +1.800.538.8597
 orange arrow  Business Products  +1.800.837.4273
 orange arrow  Billing  +1.888.354.5812
 orange arrow  Your Hardware Product Specialist  +1.800.538.8597
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Eagle Support

You can submit a Service Request via EpicCare or contact the Advice Line at +1.800.322.3077 during regular business hours. If you have Gold Level Support or higher, you can chat with us!

Regular Support Hours:

    Day  Eagle Advice Line  Hardware Services 
    orange arrow Monday to Friday  4:00 a.m. - 6:00 p.m. PST  8:00 a.m. - 5:00 p.m. Local Time
    orange arrow Saturday  5:00 a.m. - 5:00 p.m. PST Call Eagle Advice Line
    orange arrow Sunday  5:00 a.m. - 5:00 p.m. PST Not available 

Our advice line is available to you every day of the year except for Easter Sunday, Thanksgiving Day and Christmas Day. Additional holiday hours may vary. Please note, new support hours effective July 1, 2017.

orange arrow Eagle Advice Line Hours and Holiday Schedule 2020

orange arrow Eagle Advice Line Hours and Holiday Schedule 2021

orange arrow Eagle Customer Services Overview

orange arrow Customer Feedback

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